Satori Organisational Development

A high performing culture
that everyone owns

Case Study

A mid-tier law firm, growing rapidly through acquisition, wanted to create a high-performance culture without losing the great aspects of their culture that attracted people to work for them over other law firms.

They also wanted to develop accountability for leadership deeper in the firm, so rather than defining their culture for them, we invited their Partners and teams into a collective inquiry.

Kicking off the inquiry at Silverstone with the top 100 Partners, we de-mystified what it takes to successfully lead complex change – such as evolving culture.

All Partners then attended a leadership programme to explore the question themselves before inviting their teams to experiment with new ways of working. Together they are consciously recognising aspects of their culture to protect, and what to evolve, including what performance means to them.

The inquiry is a continuous learning cycle through which Partners reconvene to share learning, and return to experimenting with new ways of being together with their teams.

They have greater clarity of areas to develop - spin off projects have included clarifying purpose and values, improving communication and governance. They are learning how to learn together and create the culture they want. together.

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A collaborative culture

across multiple sites

Case Study

A market-leading, award winning, UK beverage company was looking to overcome siloed working and unlock their growth ambition.

We worked systematically with 40 leaders across 7 functions, starting with building trust, dialogue and clarity of purpose within each leadership team, extending to building accountability for collaboration and dialogue with wider teams. Once each team had completed experiments in new and different ways of working, everyone came together for an engaging day of sharing learning, celebrating progress, and committing to ongoing learning and change.

The teams describe being more open, of trusting each other’s positive intent and taking a more rounded approach to achieving goals. They have shared numerous examples of small and large practices, mindsets and behaviours that have shifted. Critically, they’re taking ownership for building relationships and developing trust, and they keep stepping out of their comfort zones to have the conversations that matter. We continue to work with the Executive team as trusted performance partners four years after our first session.

“Every Wednesday we have a check in at work. We talk about work and what is going on in our own personal lives. We trust and respect each other more. It has made us better managers.”

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Culture and Development
in Law Firms for the change we want to see

Leaders | Teams | Culture | Coaching

Are you ready to talk culture?

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High Performance, Healthy Culture:
Can Law Firms Have Both?

The energy, the expertise, the shared wins—when a law firm’s culture is thriving, it’s an incredible place to be.

But we also know the challenges.

Balancing high utilisation targets with leadership and development.

Navigating generational shifts as Gen Z enters the workplace.

Addressing cultural issues before they become real problems.

We’ve worked with high performers who make life difficult for their teams and well-intentioned leaders who avoid tough conversations, hoping issues resolve themselves.

It’s not easy leading people—especially when you pursued law to practise law.

Your experience is unique, and we’d love to hear about it—the good, the bad, and everything in between.

Let’s have a no-pressure, fully confidential chat.

Talk about your culture and people

What we do

All of our work is designed to meet each client's unique context and needs.

Teams and Teaming

Team effectiveness is often overlooked, and yet few of us work alone! Developing a team's capacity to align, trust, communicate, learn and collaborate is vital. Working on ourselves and our relationships generates shared growth and a high performing team that thrives, no matter the challenge or opportunity.

Senior Leadership Team Development - for horizontal / strategic alignment
Departmental Team Development - for vertical / whole team change
Team Dynamics - enhanced communication and relationships for team performance
Team Coaching - live coaching for change as you do work

Leadership Development

Outdated ideas of leadership no longer serve us. Create a ‘leaderful’ organisation by developing leadership qualities in those with influence and responsibility. Whether it’s leading with authentic purpose, cultivating accountability, or leading change with trust and resilience, we enable you to lead for the change you want to see.

Leadership development programmes - for mindset and behavioural change
Leadership essentials - for those new to role
Talent programmes - for leaders of the future
Executive coaching - for leadership transitions
Leading complex change - for system-wide transformation

And often our work is a blend of the above, because one size never fits all.

Organisational Culture

As the world changes, our culture must evolve too. This requires more than definitions or action plans, it needs everyone. Evolve your culture to serve your purpose and strategy, by inviting participation and learning together in practical experiments. Our processes enable your culture to become your advantage.

Culture Inquiry - understand and evolve culture through growth, change, mergers, and acquisitions
Values and purpose - unearth and bring to life in both everyday moments and strategic decisions
Employee value proposition - understand and tell the story of 'why you'
Inclusive cultures - for a meritocracy where everyone can thrive

Coaching

Coaching, whether 1-2-1 or in a team, is up close and personal. Closely connected to the work, coaching develops confidence and competence by generating ownership for change. Coaching liberates potential by raising awareness of who we are and what really matters.

Executive and leadership coaching - for personal transformation and transition
Live, in-business, team coaching - for change in the real work
Open access coaching sessions - for cost effective 1-2-1 learning

What our clients say

We're brand new, but here's some lovely thingsour clients have said recently in our associate work.

"Working with Juliet and Sammy for the last year has been highly rewarding. They have helped us create an even more inclusive company, challenging us also to think about how we work together as an organisation while maintaining high levels of performance and achievement."

Constance Droubay - Chief People Officer - Bango (Global fintech)

“Sammy is a guru – her approach blending traditional and contrarian techniques is refreshing and rapidly delivers human and business outcomes."

Justin Ablett - Partner - IBM Consulting

"We now understand ourselves and each other better, how we perform better as a team (celebrating the highs and understanding the lows, and learning from both),

Ultimately unlocking the potential as a team to deliver outstanding work - which has a greater impact (and have some fun along the way!)"

John Kerslake - Chief Operating Office - RSPCA (National charity)

“They brought wonderful warmth and enthusiasm which really encouraged our team to fully engage. The results were insightful, they painted a recognisable picture and surfaced issues and new ideas that we are now addressing.

The work has had a significant positive impact on the company. I am very pleased we decided to work with them and would happily recommend to others."

Chief Executive Officer - Global biotech

"Their expertise in navigating through the challenges and changes generated in a high growth business has been appreciated across the company, ensuring we can thrive whatever challenges we face.

They are our trusted partner and a highly valued contributor to the high performance and long-term success of our company."

Chief People Office - Global fintech

“They helped us to inject pace and focus at a time when we didn’t have the mental capacity to move the business forward.

Working with them felt incredibly safe and reassuring."

Chief Executive Office - Software development company